Orion Agent

AI-first customer support for Shopify. Resolves common questions autonomously, escalates the rest to a human agent.

• AI-first inbox. Triages every guest message, drafts replies, and hands off to a human when confidence drops.
• Self-learning knowledge. Approved resolutions become reusable knowledge entries for grounded AI answers.
• Embedded admin. Native Shopify admin surface with Polaris web components and App Bridge.